Why am I not getting any picture/sound from my HDMI sources?

Integra USA
2018-06-23 02:02

When calcualting cable length, you must add the length of your HDMI cables (from source to receiver then receiver to display) If it is over 16.5 feet, it becomes unstable due to voltage loss and you may lose quality and experience picture and/or sound loss.
We suggest that you shorten the HDMI cable and that will usually resolve your issue. If shorter cables are not an option, it is recommended using BALUNS or HDBaseT which carries the signal over Ethernet (up to 100m/330ft for 1080p signals).

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